The two-dozen questions we field most often, organized by topic. Tap any line to expand. If your situation is not below, the desk is one call away.
Most monthly-billed associations have assessments due the first of each month. Quarterly-billed associations bill on the first of January, April, July, and October. A 10-day statutory grace period applies before any late fee posts.
Email office@paramontproperty.com with a voided check and a signed authorization form (we'll send you the PDF). Setup typically takes 2 business days. ACH is free — no processor fee.
You can also use the portal at portal.paramontproperty.com to set up recurring ACH or credit-card payments. Credit-card processing carries a 2.95% fee.
A 10-day grace period applies after the due date. After day 10, a late fee posts (per your association's adopted schedule, typically $25 or 5% of the assessment, whichever is greater) and interest begins accruing at the statutory rate.
If you're facing genuine hardship, please call us before day 30 — most Florida associations permit short-term payment plans by board approval.
A special assessment is a one-time levy outside the regular budget, authorized by the board to cover a specific unbudgeted cost — typically a major repair, an insurance shortfall, or post-storm restoration. It is mailed with statutory notice and described in writing.
If your community has been well-reserved, special assessments are rare. If reserves have been historically underfunded, they're more common. Reserves are the single best predictor of future special-assessment risk.
Yes — many owners pre-pay 3, 6, or 12 months at a time, particularly snowbirds heading north. The payment sits as a credit and is applied as each assessment posts. Pay-aheads do not earn interest.
An estoppel certificate is the document your closing attorney requests from the association to certify the status of your account at closing — current assessments, any past-due amounts, special assessments, and applicable transfer fees.
Florida statute allows associations to charge for estoppels (currently capped at $299 for standard turnaround, plus additional fees for delinquent accounts). Standard delivery is 10 business days. Rush available for an additional fee.
By email to office@paramontproperty.com with: your association name, your unit address, the buyer's name, the closing date, and the closing agent's contact. Estoppel fee is invoiced separately and paid at closing.
Many Florida associations charge a transfer fee — typically $100–$300, occasionally more — at the time of sale. Some condo associations charge a capital-contribution fee to the buyer. Both are governed by the association's recorded documents and are disclosed in the estoppel.
Welcome. After closing, your title company will notify us of the change. We'll mail you a new-owner welcome packet inside 30 days, including:
If you don't receive the packet, email office@paramontproperty.com.
It depends on your association's documents. Almost every Florida community restricts rentals to some degree — minimum lease terms (30 days, 90 days, annual), maximum number of rentals per year, board approval of tenants, application fees, and background checks are all common.
Review your governing documents or email office@paramontproperty.com for your association's specific rules.
Typically the prospective tenant completes an application, pays an application fee (capped by Florida statute at $150), and undergoes a background and credit screening. The board has up to 30 days to approve or deny under most documents.
Submit applications at least 45 days before the lease start date to avoid issues.
In most Naples-area condominium associations and the great majority of HOAs, no. Minimum-lease terms of 30 days or longer are common; many communities prohibit any rental shorter than 90 days, and a few require annual leases only.
Marco Island has additional municipal rules layered on top. When in doubt, check both your association's rules and the City of Marco Island's ordinances.
Set by your association's rules and posted at each amenity. Pools are typically dawn-to-dusk under FL DOH code, with some communities permitting later hours under amenity-area lighting plans. Contact your community manager for specifics.
Vary widely. Most Naples-area associations permit dogs and cats with limitations: maximum number, maximum weight, breed restrictions, leash rules, designated relief areas. Service animals and emotional support animals receive separate treatment under the Fair Housing Act.
Always check your specific documents before bringing a new pet into the home — it's a common source of avoidable disputes.
Most Naples communities allow holiday decorations from late November through mid-January, with specific windows in the association's rules. A small number of communities have year-round restrictions on what can be displayed.
Holiday lighting on common-area trees is generally not permitted without ARC approval; lighting on your own unit's exterior typically is, within the calendar window.
Submit a confidential violation report via the Report a Violation form on the main site, or email office@paramontproperty.com. Include dates, observations, and any photos.
We do not disclose reporter identity. Every report is reviewed, documented, and routed through the association's adopted enforcement process — typically a friendly notice first, then statutory notice and the fining committee if unresolved.
Sample documents are available in the Documents Library. For your specific association's current recorded documents, email office@paramontproperty.com and we'll send digital copies within 5 business days. Florida statute (§718.111(12) for condos, §720.303(5) for HOAs) gives owners a 10-business-day records-inspection right.
Posted on your community's bulletin board 48 hours in advance (statutory minimum), and emailed to owners on the contact list. Annual budget meetings require 14 days' notice; annual elections require 60 days' first notice. Check the portal for your association's full calendar.
Minutes are drafted within 30 days of each meeting and published to the portal once approved at the following meeting. Owners may request paper copies at any time.
For condominium associations, you must self-nominate at least 40 days before the annual meeting under §718.112. Most condo elections also require attending a state-approved director-certification course within 90 days of being elected.
HOAs follow their own bylaw nomination procedures, typically also requiring advance notice. Email office@paramontproperty.com and we'll walk you through your specific community's process.
The desk picks up the phone Monday through Friday, 9 AM to 4 PM. Or send a note and we'll reply within one business day.